How to reset your Surface to factory conditions using a downloaded recovery image
I have already downloaded a recovery image or was sent one from Microsoft and need to use it to reset my Surface
My Surface isn’t working well, and I need to download a factory recovery drive imageĭownload a recovery image for your Surface Your Surface comes with Windows recovery info that allows you to refresh it or reset it to its factory condition. If your Surface does turn on, see Restore or reset Surface.įind the scenario that best fits your issue and then select the solution for more information. If your Surface won’t start, or if the recovery info has been removed, you can use your USB recovery drive to access recovery tools and solve problems.
Tip: Having problems with your Surface? Try fixing it with the Surface Diagnostic Toolkit.
